AFFILIATE OPERATIONS COORDINATOR | ACQUISITION MARKETING
The main focus of the Affiliate Operations Coordinator will be to ensure our team runs smoothly. You will coordinate and manage all Affiliate Marketing Operations ensuring operational excellence and efficient execution with internal and external stakeholders.
Job Details
Seniority Level
- Entry - Junior level
Industry
- Gambling & Casinos
- Marketing & Advertising
Job Functions
- Project & Task Coordination & Management
- Marketing Operations
- Quality Assessment & Assurance
Employment Type
- Full-time
Location
- Johannesburg, South Africa
Work from home until offices reopen as per government guidelines.
Skills
- High level of attention to detail
- High level organisational skills
- Effective communication
- Microsoft Office proficient
- Digital Marketing
Education & Experience
- A level equivalents
- A degree is an advantage
- A Marketing and/or Digital degree and diploma are an advantage
- Experience as an administrator or a coordinator is an advantage
The Department:
The Acquisition Marketing Department is responsible for driving traffic towards the Casino brands.
Purpose of Job:
The main focus of the Affiliate Operations Coordinator will be to ensure our team runs smoothly. You will coordinate and manage all Affiliate Marketing Operations ensuring operational excellence and efficient execution with internal and external stakeholders.
Key Responsibilities & Accountabilities
The position will involve the following areas of responsibility:
- Onboard new affiliate partners
- Manage and maintain internal databases & document systems
- Manage and execute compliance tasks
- Inbox management; review of inboxes, respond to queries, liaising with Affiliate Managers and Affiliate Partners
- Manage and resolve affiliate queries
- Manage and maintain all Affiliate Marketing assets ensuring they are up to date
- Coordinate & manage all Affiliate Marketing content and design requests
- Assist Affiliate Marketing with day-to-day tasks
- Assist with ongoing monthly projects
- Assist with R&D
- Assist with marketing assets delivery and marketing audits
- Assist with logistics and hospitality around Affiliate Marketing events
- Liaise with relevant internal and external partners
This job description is not intended to be an exhaustive list of responsibilities. The job holder may be required to complete any other reasonable duties in order to achieve business objectives.
Essential Criteria:
- Fluent English – both written and spoken
- Proven planning and organisational skills
- Ability to coordinate multiple tasks across multiple areas of the business
- Ability to juggle multiple projects with a desire to learn
- Ability to work with others to achieve objectives and provide excellent customer service
- Strong work ethic
- Experience with Microsoft office programs such as Excel, PowerPoint, Outlook and Word
Person Specification:
- The ideal candidate will be a self-motivated energetic individual
- Excellent written and spoken English
- Effective and well developed communication skills are a prerequisite for the role both written and verbally
- Comfortable working closely with teams located around the world
- Critical eye and attention to detail
- Analytical and driven by efficiency
- Dynamic in thinking
- Extroverted and sociable
- Confident
- Expert time management skills
- Excellent digital skills
- A positive, "can do" attitude
- Ability to thrive is a fast paced environment
Reporting and interaction:
- Managerially Accountable to: Head of Affiliates
- Key Internal Relationships: Affiliate Marketing, Marketing Operations, Creative & Design
- Key External Relationships: Compliance, Content Creators, Finance
